At Future Super, we're changing the way super is done. By giving people a chance to invest their life savings in companies that don't harm the planet, we're showing the power super has to change the world. With a fast growing, passionate team we’re looking for a Member Advocate to be the voice of the members in our contact centre.
You’ll have responsibility for delivering a positive, professional and (above all) human experience to our members each time they contact us – whether by phone, email or other channels.
You will also talk to our members in person at conferences and other events (for example, the recent Bill McKibben tour that we supported, or the Sustainable Living Festival inMelbourne).
In this role you’ll get your hands dirty and get stuff done! We’re in high growth start-up mode, so everyone at Future Super is digging in to make things happen.
Generous staff benefits, including 14 weeks' parental leave for all genders and a generous parental leave superannuation package, Employee Assistance Program (EAP), formal training and continuous improvement opportunities, healthy office snacks and membership to Bicycle NSW as part of our sustainable transport policy.
Future Super is an equal opportunity employer. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTI) people.