Tips to avoid MFA issues

MFA can feel a bit tricky sometimes, but it’s there to keep your money and account safe.

It is also the recommended security practice from the federal regulator for superannuation funds.

Here are some tips to set you up for success:

• If you have to reset, make sure you delete any existing Future Super codes in your authenticator apps first
• Switching phones? Don't delete your old authenticator until the new one's working
• Make sure you're using an authenticator app that provides 6 digit codes. Anything else won't work.
• Let your devices set the time automatically to keep everything in sync
• Code about to expire? Wait 5 seconds for a fresh one
• Stuck? Contact us. Better to ask for help than get locked out