360Health
Get wellbeing support at no extra cost.
Get support from real healthcare experts
Included in your membership, no extra cost
Covers partners, kids, parents, even in-laws
No insurance, claim or referral needed
Future Super members and their family¹ get wellbeing support at no extra cost.
Have a quick question or want a second opinion on a condition? Ask a Clinician through the 360Health Virtual Care app or get a private review from a doctor, all from the comfort of your home. They’ll answer your questions and share their clinical opinions with you so you can discuss them with your primary doctor.
Just by being a Future Super member, you've got access. Book your first session and get:
You and your immediate family. That means your partner, kids, parents, and yes, even your parents-in-law.
PermalinkAll services are provided by Teladoc Health, a global leader in virtual healthcare services. You can find more information about Teladoc Health on their website or view their privacy policy.
PermalinkUnfortunately, you’ll lose access to 360Health when your membership ends. However, if you’re already working with a clinician, they’ll complete your current case.
PermalinkYes. All 360Health services are completely private. Teladoc Health will not share any medical reports, personal health information, or information about the nature or your enquiry without your consent. Future Super, your employer, your doctor, and MetLife cannot access your health records.
Permalink360Health virtual services are unlimited, so you and your family¹ can access them as often as needed.
PermalinkStatement from Teladoc Health At Teladoc Health, through our health and wellness proposition, we are committed to delivering inclusive, culturally sensitive, and accessible virtual healthcare services for all individuals. Our clinicians are trained in culturally sensitive care, including awareness of gender and sexual diversity, and are expected to uphold values of respect, equity, and inclusivity in every interaction. While our service descriptions do not single out specific groups, our clinical standards are inclusive by design ensuring safe, affirming care for LGBTQIA+ individuals and all members across the spectrum of physical and mental health needs. Please note, not all physical and mental health conditions are suitable for each service, the Teladoc team will help guide you to the right services for you.
Permalink1.
The term 'family' consists of your children, partner, parents, and parents-in-law.
2.
Mental Health Assist is only available in respect of persons aged 18 years old and above.
Terms and conditions
360Health virtual services are provided by Teladoc Health Australasia Pty Ltd (ACN 147 387 666) (Teladoc Health). It is intended to provide general health information and advice. This service is available to you, your children, partner, parents and parents-in-law if you are a member of Future Super. Teladoc Health is not part of Equity Trustees Superannuation Limited (the Trustee) or its insurer MetLife, and services are provided by Teladoc Health, not the Trustee or MetLife.
The recommendations provided by this service are based on medical and other information you provide to Teladoc Health. Teladoc Health is the entity that will collect, use, disclose, store, secure and dispose of your personal health information if you use their virtual services. For more information on how Teladoc Health will handle your personal information, please visit teladochealth.com.au/privacy. Your personal health information may be stored overseas.
If you have a health or medical concern, please seek professional medical advice immediately.
Life insurance products are issued by MetLife Insurance Limited (ABN 75 004 274 882, AFSL 238096) (MetLife). 360Health services are provided in conjunction with Teladoc Health, a separate entity. 360Health services are not provided by way of insurance (including health insurance) and the provision of these services is not dependent on the occurrence of an insured event. All services except for Recovery Support are provided by Teladoc Health.
The information provided is general only and does not take into account your personal or financial situation, needs or objectives and is not health or medical advice. MetLife does not warrant or represent that the information, opinions or conclusions contained in this information are accurate. MetLife will not be responsible for the nature or quality of services provided by Teladoc Health.
Access to 360Health services will be at MetLife’s reasonable discretion and is eligible for all MetLife customers, partnered super fund members and their children, partner, parents and parents-in-law. MetLife reserves the right to discontinue or change the services at any time.
Each person’s condition and health circumstances are unique, and therefore this content may not apply to you, nor is it a substitute for professional medical advice. You should always consult your licensed health care professional for the diagnosis and treatment of any medical condition and before starting or changing your health regimen, including seeking advice regarding what drugs, diet, exercise routines, physical activities or procedures are appropriate for your particular condition and circumstances.
