Why is the Australian Tax Office (ATO) showing that I have no money in my super when I log in through MyGov?

From July 2025 you will see your super balance recorded with the ATO and the name of your super fund. These details will be updated after 30 June 2025 when the annual review is finalised and we’re able to report account balances to the ATO. They may not be instantly updated on 1 July, but by the end of mid-July you should see accurate details with the ATO. In the meantime, you’ll be able to see your balance in your member portal and the Future Super app.

When we transferred from the Future Super Fund to the Smart Future Trust, we had to report a closure of each account within the Future Super Fund to the ATO. You’ll notice the closure date for your account listed as being with The Trustee for the Future Super Fund is 23 May 2025, the date of the transfer, and a new account will be shown with Smart Future Trust. However, this new account will initially show a $0 balance until July 2025. This delay in showing the balance in the new accounts, with Smart Future Trust, is part of the process and is expected.

Please reach out to our team with any concerns or questions at info@futuresuper.com.au or call us on 1300 658 422.