Superannuation Basics

Can I choose my super fund?

What is superannuation?


Aside from fossil fuels, what other ethical screens does Future Super have?

How do I find out how much exposure to fossil fuels my current super fund has?

How does divestment work?

What is divestment?


How do I find my Tax File Number?

How do I join Future Super?

Rolling over

Am I able to transfer my KiwiSaver into Future Super?

How to roll over your existing super through MyGov

How to transfer your old super

Investments and returns

What are Future Super's returns like?

What does Future Super invest in?

What investment options does Future Super have?

What is a unit price?

Contributions and payments to your super

Can I contribute to my super account if I'm over 65?

Can I contribute to my super account if I'm over 67?

Concessional and non-concessional contributions

Do I need my annual member statement to complete my tax return?

Does Future Super allow salary sacrifice contributions?

Does my employer have to make super contributions if I'm under 18?

Employer contributions & tax

How do I get my employer to pay contributions to Future Super?

How do I make personal contributions to my account?

How do I submit a notice of intent to claim my personal contribution as a tax deduction?

How do I vary the amount included in a previous Notice of Intent for a personal contribution?

How much superannuation is my employer required to pay?

I’m self-employed. How do I make contributions?

My employer is having trouble contributing to Future Super. What can I do?

My employer requires a letter from you stating that you are a complying fund and able to accept employer contributions. What is this?

What is the Downsizer contribution?

What is the work test exemption?

What is the work test?

When should I submit a Notice of Intent for a personal contribution?

Why is tax taken from my account?


I’m on parental leave. What support do you provide?

What are my fees paying for?

What is Baby Bump?

Where can I find out information about fees?


Does Future Super offer insurance?

How are the premiums paid?

How do I apply for Insurance?

How do I cancel or alter my insurance cover?

Forms and documents

Do you send out member statements?

Managing your account

How do I update my contact details?

I've changed my name. How do I update my personal details?

Member portal instructions

How do I check up on my account?

I can't log in to the Member Portal. What do I do?

Where can I find my member statement?


Difference between binding and non-binding nominations

How do I nominate a beneficiary?

What is a beneficiary?

What’s the difference between a ‘Non-Lapsing Binding’ and ‘Non-Binding’ beneficiary?

Who can I nominate as a binding beneficiary?

Withdrawing from your super

Can I access my super early?

Can I access my super under the First Home Super Saver scheme?

How can I certify my ID?

How do I access my super due to financial hardship?

What is a condition of release?

What is my preservation age?

When can I access my super?


At what age can I start a pension?

How do I join Future Super’s pension fund?

How does a pension work?

How much do I need to start a pension account?

Is there a minimum amount I need to withdraw each year from my pension?

What is an Account-Based Pension?


How can I call you while I'm overseas?

How does super work for temporary residents of Australia?

What is your ABN and USI?


Can I make employer super contributions outside of a clearinghouse?

Can I pay employees’ super contributions by cheque?

Can I pay employer super contributions outside of a clearinghouse?

Can I pay multiple employees’ super contributions in one payment?

Can I see what employee contributions I made on your website?

Can I sign my employees up to Future Super?

Common issues when paying by clearing house

How do I pay super contributions?

How much super do I need to pay?

Oops! I've overpaid employer contributions. How can I request a refund?

What information do I need to pay employer contributions via a clearing house?

What is a clearing house?

What is SuperStream?

Advisor information

What are Future Super’s recent returns?

Where is my statement located?